About us

Welcome to Forever Care.

A trusted and experienced domiciliary care agency. We are committed to providing compassionate, personalised, and high-quality care to individuals within the comfort of their own homes.

At Forever Care, we understand the importance of independence and maintaining a sense of familiarity for our clients. We believe that everyone deserves to receive care that is tailored to their unique needs and delivered with dignity and respect. With our wealth of experience and expertise, we are dedicated to enhancing the quality of life for those in our care.

Our team of dedicated professionals is comprised of highly trained and compassionate carers who are passionate about making a positive difference in the lives of others. We carefully select and train our staff to ensure they possess the necessary skills, empathy, and professionalism to provide exceptional care and support.

What sets us apart is our unwavering commitment to delivering person-centred care. We take the time to listen and understand the specific requirements, preferences, and goals of each individual. Our care plans are customised to meet these needs, enabling our clients to maintain their independence, dignity, and overall well-being.

As a domiciliary care agency, we offer a wide range of services to support various aspects of daily living. Our services include personal care assistance, medication management, meal preparation, companionship, mobility support, and more. We strive to create a safe and comfortable environment, implementing rigorous safety measures and infection control protocols.

At Forever Care, we believe in continuous improvement and staying up to date with the latest advancements in care practices. Our commitment to excellence drives us to consistently evaluate and enhance our services, ensuring that we meet and exceed the expectations of our clients and their families.

We value the relationships we build with our clients, their families, and the wider community. We understand that trust and open communication are the foundations of successful care partnerships. Our dedicated team is always available to answer questions, address concerns, and provide ongoing support.

Choosing Forever Care means choosing a compassionate and reliable partner in care. We are honoured to be entrusted with the well-being of our clients, and we take this responsibility to heart. With our experience, expertise, and commitment to exceptional care, we strive to make a positive and lasting impact on the lives of those we serve. Contact us today to learn more about our services and how we can support you or your loved ones in maintaining a fulfilling and independent lifestyle in the comfort of their own home. Together, let’s embark on a journey of care, compassion, and companionship with Forever Care. 

Our Heartfelt Approach to In-Home Care

The first step we take when providing domiciliary care and support is to evaluate the client’s needs. We approach home care differently than other agencies because we don’t focus on your limitations. As a person-centered agency providing home care, we kindly ask you to let us know what you would like to be able to be able to gain from our support.
It can be that you wish to engage in more social activities and make new acquaintances, that you need confidence that you are taking your prescription properly, or that you have specific care requirements that must be met. No matter how modest they may be, we take the time to understand your objectives. You can live a happy and satisfying life at home if all of this is done for you.

Personalised Care Plan

Once you have had you’re assessment then, taking into consideration your individual care requirements and preferences, we develop a domiciliary care support plan. You have easy access to your plan, and if you like, it may be shared with family members as well. Your domiciliary care plan evolves along with you or in response to your changing needs as part of our ongoing support. With our assistance, many of our clients find that they gain confidence and do things they never thought they would be able to. Others may have changes in health over time due to more complex care demands. To ensure that it is meeting your care needs, we frequently review your domiciliary care plan.

Our Standards

We place a premium on upholding our standards above and above the minimum amount of care demanded of us. As a result, we regularly conduct surveys, quarterly reviews, supervisions and observations, monthly audits, and annual evaluations to assess the quality of our domiciliary care. Every two months, we conduct KLoE audits (Key Lines of Enquiry: Safe, Effective, Caring, Well-Led, and Responsive), with a final full KLoE assessment occurring in the final two months of the year. Our Director signs the KLoE forms, which are then assembled into folders with the necessary Action Plans. This self-evaluation is carried out to make sure that our domiciliary care agency services are continually improved.